It is advisable that the architect or engineer have follow-up interviews with the client and occupants of the building or tenant spaces to help ascertain the success of the project and learn where certain materials, details, equipment, or systems may be improved for future use in other projects. Good client relations demand this type of exchange. It is also helpful for the architect or engineer to disseminate the interview results throughout the office and professional community, to improve problem solving, design, and construction.
